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Machines Sdn Bhd

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500+ Employees · Retail / Merchandise ·

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Technician - Mobile & Laptop Repair (Johor Bahru) Technician - Mobile & Laptop Repair (Johor Bahru)

Machines Sdn Bhd

Full Time

Johor Bahru, Johor

  • Coordinate with Apple for hardware and software support, technical troubleshooting, product-related technical inquiries, and case escalation.
  • Provide timely and effective technical support to customers primarily via email and call.
  • Adhere to established service excellence processes, procedures, and service standards to achieve defined Key Performance Indicators (KPIs). ...
Posted
5 days ago