Provide technical support to end-users via phone, email, or in person.2. Troubleshoot and resolve IT issues related to hardware, software, network, and system access.3. Log and track all support requests in the helpdesk system to ensure timely resolution.4. Install, configure, and maintain computer systems, printers, and other IT equipment.5. Assist in setting up user accounts, email, and access permissions.6. Coordinate with the IT team or vendors for issues that require escalation.7. Perform routine maintenance and updates to ensure systems run smoothly.8. Provide basic IT training or guidance to employees when necessary.9. Monitor system performance and report recurring issues or risks.10. Document solutions and procedures for future reference.
Interested candidates are invited to send their application and resume to:[email protected]