-Minimum SPM / UEC / equivalent qualification-Able to communicate in English and Mandarin-Nexperience required, training will be provided-Good communication and interpersonal skills-Responsible, patient, and willing to learn-Able to work in a fast-paced environment
• Minimum SPM or equivalent qualification• Able to speak, read, and write Mandarin and English fluently• Fresh graduates are encouraged to apply• No prior experience required (training provided)• Willing to work rotational shifts• Strong sense of responsibility and professionalism
Minimum SPM or equivalent• Fluent in Mandarin (read, write and speak)• Good communication and interpersonal skills• Able to work in a fast-paced environment• Responsible, patient, and detail-oriented• Fresh graduates are encouraged to apply
We are looking for a Mandarin-speaking Customer Service Executive to provide professional customer support and ensure a positive customer experience.
Key responsibilities include:• Handle customer inquiries via live chat and email• Resolve customer issues efficiently and professionally• Handle escalation cases through the internal system• Make 10–15 outbound calls per week when required• Maintain service quality standards and response efficiency• Work closely with internal teams to resolve customer concerns