Experience: 3-5 years in operations, office administration, or finance support roles, demonstrating adaptability and multitasking abilities.
Organisational Prowess: Strong organisational skills and attention to detail, with the ability to juggle multiple priorities in a fast-paced environment
Detail-Oriented: Proactive in executing work with attention to detail.
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Education: Bachelor’s Degree in Accounting, Finance, or related discipline.Professional Certification: ACCA, CPA Australia, MICPA, CAANZ, or equivalent preferred.Experience: Minimum of 5–7 years of accounting and tax experience within an accounting firm, outsourcing provider, or corporate services environment.Regulatory Knowledge: Strong understanding of Malaysian Financial Reporting Standards (MFRS), LHDN regulations, SST, payroll compliance, and statutory reporting requirements.
Independence: Proven ability to manage multiple client portfolios autonomously with minimal supervision.Precision: Strong attention to detail with a high standard of accuracy in financial and tax reporting.Communication: Excellent written and verbal English communication skills to support both local and regional stakeholders.Client Management: Strong interpersonal skills with the ability to build and maintain long-term client relationships.Adaptability: Comfortable operating in a fast-paced outsourcing environment while managing multiple deadlines and regional coordination requirements.
Event Planning & Execution: Assist Project Managers with the planning, coordination, and execution of business events, ensuring they align with client goals and meet deliverable standards.
Client Management: Manage client relationships by handling inquiries, providing updates, and addressing concerns with professionalism and precision.
Client Servicing Support: Support the Project Manager in client servicing by ensuring client requirements and requests are continually updated, and that deliverables meet or exceed client expectations.
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Client Relationship Management: Build and maintain strong, long-lasting relationships with government clients, government agencies, and GLCs. Serve as the primary point of contact, understanding their unique needs, objectives, and challenges. Regularly engage with clients to identify opportunities, address concerns, and ensure high levels of satisfaction.
Strategic Account Planning: Collaborate with internal teams to develop strategic account plans aligned with government clients' goals. Identify opportunities for account growth, upselling, and cross-selling of our products and services. Continuously monitor government policies, market trends, and industry developments to drive account development.
Solution Delivery: Work closely with internal teams to develop and deliver customized solutions that meet government clients' requirements. Coordinate with project managers, technical experts, and other stakeholders to ensure smooth execution of projects. Monitor service quality and address any issues or challenges that may arise during project implementation.
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Client Relationship Management: Build and maintain strong, long-lasting relationships with government clients, government agencies, and GLCs. Serve as the primary point of contact, understanding their unique needs, objectives, and challenges. Regularly engage with clients to identify opportunities, address concerns, and ensure high levels of satisfaction.
Strategic Account Planning: Collaborate with internal teams to develop strategic account plans aligned with government clients' goals. Identify opportunities for account growth, upselling, and cross-selling of our products and services. Continuously monitor government policies, market trends, and industry developments to drive account development.
Solution Delivery: Work closely with internal teams to develop and deliver customized solutions that meet government clients' requirements. Coordinate with project managers, technical experts, and other stakeholders to ensure smooth execution of projects. Monitor service quality and address any issues or challenges that may arise during project implementation.
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