A Bachelor’s Degree or Diploma with relevant experience.
A minimum of 2 years' experience as an Art Director, demonstrating a proven ability to lead creative projects, manage design teams, and deliver high-quality visual solutions aligned with client objectives and brand strategies.
Must be charismatic, possess a creative eye and has a thorough understanding of concepts / ideas / objectives.
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Supervise daily outlet operations and ensure smooth and efficient service, including opening and closing procedures, readiness of outlet (cleanliness, staffing, equipment, stock, cash float).
Lead, guide, and supervise Service Crew; assign duties and workstations; conduct pre-shift briefings; monitor attendance, punctuality, grooming and performance; provide on-the-job coaching and training.
Ensure excellent customer service; engage with customers; respond to enquiries and feedback; handle complaints and escalate unresolved matters to Management.
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Bachelor’s degree in HR, Business, Psychology, Public Relations, Corporate Communications or related field.
5-7 years in Employee Experience, Internal Communications, Employer Branding, Corporate Communications or HR engagement roles, preferably within a regional or multi-site organization.
Has worked in F&B, retail, FMCG or fast growth multi country business.
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