Documentation: Support the preparation and submission of HR documentation; help track submission deadlines, approvals, attendance documentation and other required paperwork; ensure documents and records are complete, accurate and properly organised.
Recruitment Coordination: Help coordinate interviews between candidates and hiring teams; manage scheduling, calendar invitations, confirmations and follow-ups; support other recruitment administration when needed.
HR & Operations Support: Support daily admin, coordination, and documentation for the OPT team; assist with client projects and HR operations as needed; research, contact, and compare venues/vendors for training and events; maintain internal venue and vendor database; take on ad-hoc tasks and projects as they arise.
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The successful candidate will be organised, analytical, collaborative and comfortable working with CRM systems, databases, spreadsheets, reporting tools and business development technology. Experience in business development, marketing, client relationship management, events, operations or data support within a law firm or professional services environment would be an advantage.
Host and appear on camera in short-form video for X (Twitter), TikTok, Instagram, and LinkedIn (market explainers, event reactions, street interviews, community segments)
Present fluently in both English and Mandarin, including switching between them within a single piece of content
Film, self-shoot, and edit (or direct edits of) short-form video from concept to publish, at a cadence of multiple videos per week
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Food & Beverage Preparation: prepare drinks (coffee, tea, soda, specialty beverages) and food preparation and plating according to SOP; keep preparation areas clean and organised.
Customer Service & Order Handling: take and serve orders with care and clarity; serve food and drinks with attention to presentation; engage with guests, answer menu questions and recommend items; escalate issues to supervisor when needed.
Cleanliness, Compliance & Cafe Readiness: maintain cleanliness of tables, floors, counters, toilets and service areas; perform routine cleaning and hygiene according to SOP; ensure condiments, cutlery, takeaway packaging, trays and displays are stocked; monitor café ambient (cleanliness, lighting, temperature, scent and music).
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Education: Minimum of Sijil Pelajaran Malaysia (SPM) or equivalent.
Experience: Minimum of 1 year of working experience, preferably in credit administration, document processing, customer service, or clerical operations.
Language Skills: Proficient written and spoken communication skills in both Bahasa Malaysia and English.
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