Minimum Diploma or Bachelor’s Degree in Retail Management, Merchandising, Marketing, Business Administration, Visual Merchandising, or related field.
Minimum 1 – 3 years of working experience in retail merchandising, visual merchandising, store display, product planning, retail operations, or brand support.
Basic understanding of stock movement, replenishment planning, retail sales reports, and store performance.
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The candidate must hold a Diploma or an Advanced/Higher/Graduate Diploma in Business Studies, Administration/Management, Marketing, Secretarial studies, or a related field.
A minimum of 2 years of relevant work experience is necessary for this role.
Experience in Clerical/Administrative Support, Sales Operations, or similar fields is essential.
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Execute high-volume, multi-channel outbound campaigns: precision cold calling, personalised email cadences, and account-based LinkedIn social selling.
Conduct deep-dive account research to map organisational hierarchies, identify buying triggers, and surface infrastructure pain points before initiating contact.
Differentiate messaging across buyer personas: risk-led narratives for CISOs, financial-recovery narratives for IT Operations, ESG narratives for Sustainability Officers.
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Client Relationship Management: Build and maintain strong, long-lasting relationships with government clients, government agencies, and GLCs. Serve as the primary point of contact, understanding their unique needs, objectives, and challenges. Regularly engage with clients to identify opportunities, address concerns, and ensure high levels of satisfaction.
Strategic Account Planning: Collaborate with internal teams to develop strategic account plans aligned with government clients' goals. Identify opportunities for account growth, upselling, and cross-selling of our products and services. Continuously monitor government policies, market trends, and industry developments to drive account development.
Solution Delivery: Work closely with internal teams to develop and deliver customized solutions that meet government clients' requirements. Coordinate with project managers, technical experts, and other stakeholders to ensure smooth execution of projects. Monitor service quality and address any issues or challenges that may arise during project implementation.
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Serve as the primary brand custodian for 2-4 assigned brands, ensuring seamless alignment between the brand's philosophy, positioning, marketing initiatives, and operational execution.
Translate brand philosophy into actionable marketing initiatives that drive awareness, reputation, and revenue.
Uphold brand standards across all touchpoints, including digital, in-store, media, and partnerships, adapting strategies for different formats (e.g., luxury fine dining vs. high-energy nightlife).
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Client Relationship Management: Build and maintain strong, long-lasting relationships with government clients, government agencies, and GLCs. Serve as the primary point of contact, understanding their unique needs, objectives, and challenges. Regularly engage with clients to identify opportunities, address concerns, and ensure high levels of satisfaction.
Strategic Account Planning: Collaborate with internal teams to develop strategic account plans aligned with government clients' goals. Identify opportunities for account growth, upselling, and cross-selling of our products and services. Continuously monitor government policies, market trends, and industry developments to drive account development.
Solution Delivery: Work closely with internal teams to develop and deliver customized solutions that meet government clients' requirements. Coordinate with project managers, technical experts, and other stakeholders to ensure smooth execution of projects. Monitor service quality and address any issues or challenges that may arise during project implementation.
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