At least 2 years of B2B sales experience, with demonstrated experience in both winning new business and building and nurturing client accounts.
Proven ability to develop professional relationships with business owners, managers, decision-makers and other stakeholders throughout the B2B sales process.
Experience managing a sales pipeline, including prospecting, qualification, follow-up, proposal development, negotiation and closing.
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Prospecting & outreach: You will find and build new leads through targeted prospecting, referrals, networking and cold outreach to SME owners and marketing decision-makers.
Client qualification: You will engage prospects, uncover their business challenges and position website, content, paid-ad and consultancy solutions that match their needs.
Proposals & closing: You will prepare tailored proposals, present solutions, negotiate terms and close deals to meet monthly sales and collection targets.
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Supervise daily outlet operations and ensure smooth and efficient service, including opening and closing procedures, readiness of outlet (cleanliness, staffing, equipment, stock, cash float).
Lead, guide, and supervise Service Crew; assign duties and workstations; conduct pre-shift briefings; monitor attendance, punctuality, grooming and performance; provide on-the-job coaching and training.
Ensure excellent customer service; engage with customers; respond to enquiries and feedback; handle complaints and escalate unresolved matters to Management.
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