Minimum 4-7 years business management, strategic operations, change or transformation management, project-based experience with prior working experience in leading an independent team, stakeholder engagement.
Bachelors degree in a relevant field (Technology, Business, Engineering, or equivalent)
PMP, PRINCE2, or equivalent project management certification – preferred but not mandatory if experience is strong
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Recruitment & Talent Acquisition: develop recruitment strategies, streamline hiring processes, and build talent pipelines for roles including store managers, supervisors, kitchen and front-of-house staff.
Training & Development: design and deliver onboarding, job-specific training (food preparation, customer service, cash handling) and leadership development; ensure halal compliance training and monitor training effectiveness.
Employee Relations: foster open communication and engagement, manage morale initiatives, and resolve employee concerns, conflicts and grievances in line with company policy and local laws.
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