At least 2 years of working experience in the manufacturing environment is required for this position (having Forklift Driving Certificate is an advantage).
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Candidates must have a minimum of three (3) years of retail sales experience, preferably within a similar industry (health, wellness, fitness, or consumer electronics).
Must possess at least an SPM, Diploma, or Degree in Business Studies, Marketing, Retail Management, or a related field.
Must have hands-on experience in retail operations, including sales management, product display, stock control and inventory management.
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Retail sales and customer service
Strong communication and interpersonal skills
Sales negotiation and closing techniques
Product demonstration and presentation skills
Ability to build rapport and trust with customers
Target-driven and sales-oriented mindset
Upselling and cross-selling abilities
Customer needs analysis and solution selling
Basic cash handling and POS system knowledge
Inventory management and stock replenishment
Complaint handling and problem-solving skills
Time management and multitasking
Teamwork and collaboration
Adaptability and willingness to learn new products
Basic computer literacy (Microsoft Office/POS systems)
To develop and grow sales within the Original Equipment (OE) and Fleet Market by identifying business opportunities, acquiring new customers, maintaining strong relationships with existing accounts, and achieving assigned sales and profitability targets.
The position is responsible for managing OE and fleet customers, understanding their business and technical requirements, providing suitable battery solutions, and working closely with internal departments to ensure excellent customer service and timely delivery.
Administrative Support
Customer Service
Communication Skills
Scheduling
Record Keeping
Data Entry
Flexibility
Proactive
Empathetic
Microsoft Office Suite
Front Desk Reception