Customer Requirement & Design Development: Communicate with customers and project stakeholders to understand application needs, specifications, constraints and expected outcomes. Translate requirements into design concepts and practical engineering solutions.
Mechanical Design & CAD Modelling: Create and revise 3D models, assemblies and 2D engineering drawings using SolidWorks and other CAD tools as required. Design components and systems with consideration for functionality, manufacturability, assembly, maintainability, material selection and cost-effectiveness.
BOM Management & Engineering Change Control: Prepare, monitor, maintain and update Bills of Materials (BOMs) to ensure part numbers, descriptions, quantities, materials and revisions are accurate. Coordinate design or component changes with purchasing, project, production and other relevant teams.
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In-Store Sales & Operations (Primary - 80%): Meet/exceed monthly in-store sales targets through consultative selling; master point-of-sale (POS) systems and in-store promotions; provide tailored product recommendations; handle complaints and returns onsite; conduct live in-store demos; maintain knowledge of warranties, installation, and competitor comparisons; ensure displays are stocked, labeled, and compliant with safety standards; report inventory discrepancies.
Team Collaboration: Share customer feedback with management; train new hires on store protocols and sales techniques.
Roadshow & Event Execution: Represent the brand at 1-3 events/month (mall roadshows, trade fairs, community markets); set up portable displays, run promotions, and process on-site sales.
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Ensure seamless post-sale support including preparing O&M report for paid customers, maintaining customer satisfaction, and optimizing operational efficiency across all service activities.
Serve as the central liaison between customer success, field teams, technical support, and engineering.
Maintain a master schedule for all preventive maintenance (PM), inspections, and service visits. Coordinate with field teams to optimize routing and resource allocation.
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Ensure seamless post-sale support including preparing O&M report for paid customers, maintaining customer satisfaction, and optimizing operational efficiency across all service activities.
Serve as the central liaison between customer success, field teams, technical support, and engineering.
Maintain a master schedule for all preventive maintenance (PM), inspections, and service visits. Coordinate with field teams to optimize routing and resource allocation.
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Manage end-to-end full set / sub-set accounting duties, ensuring accurate entries, balance sheet reconciliations, and timely month-end/year-end closing.
Oversee invoicing, accounts receivable, payment tracking, statements of accounts, and credit control/collections.
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