Assist advisors in preparing client-facing materials for financial, retirement, and estate planning meetings.
Support client follow-ups, schedule appointments, and maintain clear records of conversations and action items.
Gather and analyse basic financial data to help build personalised plans across income protection, healthcare, savings, investments, and education planning.
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Prepare and manage business documents such as quotations, invoices, delivery orders, and service documents accurately and on time.
Maintain organised records for quotations, purchase orders, customer information, and operational workflows so the team can access the correct information easily.
Gather and coordinate information from sales, technical, operations, and accounts teams to support quotation preparation, order processing, and handovers.
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Responsible for managing and overseeing all Human Resources (HR) functions, including workforce planning, recruitment, placement and employee management.
Oversee company operations to ensure smooth daily activities and compliance with company procedures and policies.
Provide support to management in areas such as performance management, employee development and operational improvements.
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