Prepare coffee, tea, and other beverages according to company recipes and quality standards, ensuring consistency in taste, presentation, and serving standards at all times.
Greet customers warmly, take orders accurately, recommend menu items, handle cashier duties, process payments, and provide friendly, fast, and efficient service.
Maintain cleanliness of the coffee bar, coffee machines, equipment, dining area, tables, and workstations while following hygiene, safety, and food handling standards.
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Detail-oriented with strong organisational and multitasking abilities
1–3 years of experience in business operations, account management support, business analysis, or related fields
Proficient in Microsoft Excel and PowerPoint; familiarity with Google Workspace, data visualisation tools (e.g. Power BI, Tableau), or CRM systems is an advantage
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The candidate must hold a Diploma or an Advanced/Higher/Graduate Diploma in Business Studies, Administration/Management, Marketing, Secretarial studies, or a related field.
A minimum of 2 years of relevant work experience is necessary for this role.
Experience in Clerical/Administrative Support, Sales Operations, or similar fields is essential.
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