Minimum of 3-4 years of experience in Food & Beverage industry.
Fluent in spoken and written in English and Mandarin (in order to attend to English and Mandarin speaking guests’ needs and complaints promptly and politely.)
Excellent communication & interpersonal skills; able to build lasting relationships with guests.
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Critical Thinking
People Management
Coordinating with Others
Service Orientation
Communication Skill
Responsibility
Staff Training
Leadership
Customer Service
Communication
Problem-Solving
Food Safety
Inventory Management
Qualifications:• A degree holder, preferably in Marketing, Business, Data Analytics, Statistics, Information Systems, Computer Science, or a related discipline.• Minimum Years of Experience: 3 – 5 yearsCompulsory Skills:• CRM, Loyalty, or Digital Marketing experience• Strong analytical and problem-solving skills• Advanced Microsoft Excel and PowerPoint skills• Experience in campaign performance reporting and dashboarding• Experience working with data and systems• Stakeholder and vendor management skills• UAT testing and issue tracking experience• Ability to analyse and translate data into actionable business insightsNice-to-Have Skills:• Loyalty programme experience (e.g. airline, telco, banking, or retail)• Power BI, other visualisation tools• Experience supporting technology delivery or Agile projects• Experience with CRM platforms such as Capillary, Salesforce, Adobe Campaign, or Braze
Currently pursuing Diploma or Bachelor's Degree in Business Administration, Business Management, Marketing, Retail Management, Entrepreneurship, or a related field.
Fresh students with no working experience are welcome to apply.
Basic knowledge of Microsoft Excel, Word, and PowerPoint.
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Currently pursuing a Bachelor's Degree in Industrial Engineering, Manufacturing Engineering, Mechanical Engineering, Process Engineering, or a related field
Proficient in Microsoft Office applications, particularly Excel and PowerPoint.
Currently pursuing a Bachelor's Degree in Law, Business Administration, Corporate Governance, Risk Management, Finance, Accounting, Internal Audit, Compliance, or a related discipline
Final-year students or those undergoing compulsory industrial training are encouraged to apply
Candidates with internship, industrial training, part-time work, or project experience in governance, compliance, internal audit, risk management, legal, finance, or business administration will have an added advantage
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