Provide internal and external customer service and sales support for order management and system-related work – SO entries, maintenance, shipment release & inventory management.
Working in close collaboration with Sales and production people for Order Entries.
Daily coordination of requirements between sales team & customer.
Plan shipments based on product availability and customer requests
Responsible for Customer Master File management
Monitor daily shipment for export/import & follow up closely on the shipment status
Ensure on time delivery and resolving discrepancies, recommending solutions and/or action plans
Submit Customer Surveys and correct post-delivery issues.
Responsible for the accounting functions including month-end closing, Inventory reconciliation, quarterly reporting, preparation of management reports and variance analysis of financial statements, etc.
Responsible for accurate and timely financial reporting to ensure compliance with statutory reporting requirements and financial accounting regulations.
Review and analysis of financial numbers & highlight to management to drive the company’s profitability.
Analyze material cost, labor cost, overhead spending, and production efficiency.
Support quarterly standard cost roll. Manage cost and expense & drive corrective actions.
Handle revenue-related duties including Accounts Receivable, Ageing Analysis, Cash Management and Treasury matters.
Assist in issue resolution for AR billing to facilitate collection and drive initiatives to improve the working capital.
Organize and monitor Capex.
Lead the annual external audit activities.
Coordinate annual physical inventory stock take.
Improvement to accounting system and procedures.
Liaise with external parties such as bankers, auditors, tax agents, company secretaries, statutory boards, and any relevant authorities.
Boost online sales - Collaborate with the manager to formulate and implement effective sales strategies to drive revenue growth.
Manage social media content - Platforms like Facebook, Instagram, and TikTok, including daily updates and postings to engage and grow the audience.
Customer services -processing orders and coordinating with the warehouse, managing social media content, and handling customer orders while maintaining a customer database for follow-up.
Managing Ads - analyses sales, traffic, CTR and prepare reports as when manager requires.