Currently pursuing a Diploma or Degree in Business Administration, Customer Service, Hospitality, Management, Information Technology, Operations Management or a related field.
Good communication and interpersonal skills.
Comfortable communicating with customers through telephone, WhatsApp and other digital channels.
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Currently pursuing a Diploma or Degree in Computer Science, Software Engineering, Information Technology, Information Systems, Interactive Technology or related field.
Basic knowledge of Web Development and/or Mobile App Development.
Understanding of programming fundamentals, databases and system development concepts.
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Education: Bachelor’s Degree in Marketing, Business Administration, Digital Media, Statistics, Information Technology, Business Information System or a related discipline.
Experience: Minimum 1 to 2 years of hands-on experience in CRM, Mobile App Marketing, Digital Engagement, or Loyalty Marketing.
Core Competencies:Proven track record in driving app user adoption, active engagement, and retention strategies.Strong familiarity with mobile app metrics (MAU, retention cohorts, conversion rate optimization).Direct experience in loyalty program management, gamification, and digital customer journeys.Basic understanding of cross-functional workflows (working alongside IT developers, marketing teams, and customer service ops).
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Preferably a Degree in Information Technology, Computer Science, Cyber Security, Information Security, Risk Management, Business Information Systems, or a related field.
Good understanding of Cybersecurity principles, emerging cyber threats, and security awareness practices, with the ability to develop and communicate security-related content effectively.
Analytical and attention-to-detail skills, with the ability to review information, identify gaps, and ensure accuracy of documentation and submissions.
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Bachelor's Degree in Engineering, Computer Science, Information Technology, or a related field.
3–5 years of experience in solutions engineering, pre-sales, technical sales, or systems integration - robotics, drones/UAV, IoT, or automation experience is a strong plus.
Solid grasp of IT and networking fundamentals: TCP/IP, Wi-Fi/cellular connectivity, VPN, cloud/server basics, and API integration.
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