Customer Service Management
Food and Beverage Operations
Staff Training and Development
Conflict Resolution
Quality Control
Inventory Management
Performance Monitoring
Education & Experience: SPM or secondary school education; previous F&B or customer service experience is an advantage. We will provide on the job training
Language Skills: Ability to communicate in Bahasa Malaysia and English;
Physical Fitness: Ability to stand for long hours, walk briskly, carry food/drinks trays, and manage heavy table-clearing duties during peak breakfast and lunch rushes...
Good communication and interpersonal skills
Customer service
Teamwork
Taking and processing customer orders
Basic food & beverage service knowledge
Ability to handle customer enquiries and requests
Customer Service
Beverage Preparation
Latte Art
Point of Sale (POS)
Cash Handling
Food Safety
Teamwork
Time Management
Inventory Management
Communication Skills
Upselling Techniques
Cocktail and beverage preparation
Knowledge of spirits
wines
beers and other beverages
Basic cocktail-making techniques
Bar setup and closing procedures
Garnishing and drink presentation
Inventory and stock handling
Good customer service and communication skills
Ability to work efficiently under pressure
Teamwork and coordination
Willingness to Learn
Teamwork
Customer Service
Food Safety & Sanitation
Presenting Menus
Multitasking
Conflict Resolution
Time Management
Social Perceptiveness
Coordinating
Willingness to Learn
Teamwork
Customer Service
Food Safety & Sanitation
Presenting Menus
Multitasking
Conflict Resolution
Time Management
Social Perceptiveness
Coordinating