Client Relationship Management: Build and maintain strong, long-lasting relationships with government clients, government agencies, and GLCs. Serve as the primary point of contact, understanding their unique needs, objectives, and challenges. Regularly engage with clients to identify opportunities, address concerns, and ensure high levels of satisfaction.
Strategic Account Planning: Collaborate with internal teams to develop strategic account plans aligned with government clients' goals. Identify opportunities for account growth, upselling, and cross-selling of our products and services. Continuously monitor government policies, market trends, and industry developments to drive account development.
Solution Delivery: Work closely with internal teams to develop and deliver customized solutions that meet government clients' requirements. Coordinate with project managers, technical experts, and other stakeholders to ensure smooth execution of projects. Monitor service quality and address any issues or challenges that may arise during project implementation.
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5 to 8 years of experience in performance marketing, with at least 3 years in a senior or lead role with direct ownership of paid media strategy and execution in an e-commerce, DTC, consumer goods, FMCG, or retail business
Proven track record managing 7-figure paid media budgets with direct accountability for revenue and ROAS outcomes
Regional or multi-country campaign experience preferred — has managed campaigns across multiple SEA markets, not just a single country
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Serve as the primary brand custodian for 2-4 assigned brands, ensuring seamless alignment between the brand's philosophy, positioning, marketing initiatives, and operational execution.
Translate brand philosophy into actionable marketing initiatives that drive awareness, reputation, and revenue.
Uphold brand standards across all touchpoints, including digital, in-store, media, and partnerships, adapting strategies for different formats (e.g., luxury fine dining vs. high-energy nightlife).
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Bachelor’s degree in Communications, Marketing, Public Relations, Media, or a related field.
1–2 years of experience in influencer marketing, social media, talent management, digital marketing, or a related role.
Strong understanding of influencer culture, creator ecosystems, and major social media platforms including Instagram, TikTok, YouTube, LinkedIn, and X.
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An Automation & Logic Master: You have deep, hands-on experience building multi-step automations using Claude and Perplexity, or similar workflow platforms. You don't just use software web interfaces; you understand how systems talk to each other via APIs and webhooks.
A Creative & Technical Hybrid: You easily understand agency culture, social media trends, content pipelines, and marketing intent—but you are equally comfortable reading software documentation, setting up logical conditional rules, handling structured data, or debugging a broken data relay.
Data & System Fluent: You have a natural instinct for organized structures. You are a wizard with structured data environments (Notion databases, Airtable, or advanced Google Sheets) and understand how to cleanly push and pull data across multiple platforms.
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Minimum 3–5 years of hands-on experience in performance marketing, paid media, or digital advertising within an agency or related environment.
Strong working knowledge of Meta Ads Manager, Google Ads, Google Analytics (GA4), Google Tag Manager, TikTok Ads Manager, and other digital advertising platforms.
Experience in campaign budgeting, media planning, audience targeting, remarketing, and conversion optimization.
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Basic knowledge and hands-on campaign execution experience on ecommerce
Marketplace Ads (Lazada, Shopee, Tiktokshop) as well as experience in different digital media platforms such as but not limited to Facebook Ads, Google Adwords, Instagram ads, Tik Tok Ads, etc.,
5-1 year (digital) marketing/e-commerce marketing experience, either working with e-commerce platforms or a marketing role in a media agency/e-commerce enabler/distributor.
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Bachelor’s Degree in Human Resource Management, Business Administration, Industrial Relations, Organisational Psychology, Law, or a related discipline. A Master’s Degree (MBA / MHRM) is an advantage.
Recognised professional certification from MIHRM (CAHRM or CHRM), SHRM-CP / SHRM-SCP, CIPD, or equivalent is strongly preferred.
Minimum 10 to 12 years of progressive HR experience, with at least 4 to 5 years in a Head of HR, HR Manager, or senior HRBP capacity leading a full-spectrum HR function.
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