Educational Background: Degree in Information Technology or a related field. Previous experience in helpdesk or desktop support environments preferred.
Skills: Familiarity with operating systems including Windows, macOS, iOS, and Android. o Basic understanding of networking concepts and video conferencing technologies.
Competency with commonly used support tools and ticketing systems.
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This 6-month program offers you a foundation of tasks or ‘Station Skills’ before moving forward as a Management Trainee with these 3 tiers: Crew, Crew Trainer, and Crew Leader.
Your first tier is as Crew where your station skills emphasize on production and services such as food and drink productions in the kitchen, cleanliness, and customer service.
Acquiring the skills as a Crew, you will proceed to the second tier as a Crew Trainer. Here you will be introduced in more details to company policies, engage more with customers, and on the frontline.
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