Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
Possess good telephone etiquette with a smiley voice.
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Financial Auditing
Risk Assessment
Internal Controls
Compliance
Data Analysis
Problem Solving
Communication Skills
Attention to Detail
Teamwork
Time Management
Report Writing
Professional Skepticism
Good troubleshooting skills.
Able to read repair manuals.
Good analytical skills.
Strong problem-solving ability.
Able to work independently.
Able to work under pressure.
Good teamwork.
Good communication skills.
Good time management.
Basic computer literacy is an advantage.