Sales Administration
Customer Relationship Management (CRM)
Order Processing
Data Entry
Microsoft Office Suite
Communication Skills
Time Management
Time Management
Customer Service
Diploma, Advanced Diploma, or Higher Diploma in Business Studies, Business Administration, Management, or a related field.
Proficient in Customer Relationship Management (CRM) systems, Google Workspace (Google Calendar and Google Meet), Microsoft Office Suite (Word, Excel, PowerPoint, and Access), and other office productivity tools.
Strong interpersonal and communication skills with experience in public relations, customer service, and stakeholder engagement.
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Candidates with experience in Customer Relationship Management (CRM), customer service, customer engagement, or membership management are preferred.
Candidates with customer service experience in direct selling, beauty salons, wellness centres, retail businesses, or listed companies will have an added advantage.
Candidates with only third-party outsourced customer service experience (Telemarketing / Tele-customer Service) will not be considered.
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customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.