Create and maintain detailed baseline and rolling schedules for construction packages using Primavera P6 or MS Project, aligning timelines with project milestones and resource plans.
Develop resource-loaded workplans and activity breakdowns that translate design and procurement inputs into achievable site sequences.
Track progress, update forecasts, and perform critical path and delay analyses to quantify impacts and recommend recovery options.
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Develop and implement marketing activities to increase tourist visitation, demand, and expenditure through various channels, including digital marketing and social media.
Identify and develop new business opportunities and expand the network of travel trade partners.
Build and maintain relationships with travel agents, tour operators, airlines, tourism organizations, hotels, and other industry partners.
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Solid experience across the full social media management spectrum; content strategy, community management, and campaign execution — with working knowledge of paid social advertising.
Comfortable using ad platform tools (Meta Ads Manager, TikTok Ads Manager, etc.) for basic-to-intermediate campaign setup and optimization.
Strong communicator and presenter, confident engaging directly with clients on strategy, performance, and recommendations.
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Proficiency in Bahasa Malaysia and English is a must. Fluency in other languages is an added bonus.
Strong Communication Skills - greet customers in cheerful and welcoming manners, start a chat and engage with customers. Your skills in making small talks matter here, a lot!
Pleasant display of non-verbal gestures - your smile, your open body language, your engaging facial expression that your mama gave you.
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Previous experience in project coordination or project management, preferably within the construction, events, interior, renovation, or related industries.
Diploma or Degree in Business, Project Management, Construction, Event Management, or a related field is preferred.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal departments, stakeholders, clients, vendors, contractors, suppliers, and carpenters.
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At least 2 years of hands-on experience leading or coordinating a customer service or sales team, including coaching, workflow coordination, performance follow-up or escalations.
Strong frontline experience in customer service, customer engagement, account management, retention or online sales.
Strong English communication skills, with the ability to work effectively in a fully English-speaking environment and manage a team in English.
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Finance & Documentation Support: Assist in daily data entry, financial reporting, and proper document filing. Maintain accurate financial records and ensure data consistency in the accounting system. Support preparation of internal reports including reconciliation, claims, and warranty registration.
Customer & Warranty Registration: Compile and organize extended warranty forms submitted by outlets for registration purposes. Coordinate with sales teams for the ongoing customer rebate registration process.
Rebate & Government Liaison: Communicate with relevant government bodies regarding guidelines and submissions for promotional rebate programs. Follow up to ensure accurate and timely processing of claims and required documentation.
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