Strong English Communication
Analytical Thinking
Analytical
Troubleshooting
Problem-solving skills
Solution-oriented mindset
Microsoft Office Applications
Multitask
Self Motivated
Customer Service
Communication Skills
Problem-Solving
Empathy
Patience
Active Listening
Product Knowledge
Time Management
Adaptability
Conflict Resolution
"What are the requirements to apply?"- Minimum 1 year working experience in servicing/repairing- Knowledge in technical field and willingness to communicate with customers are required- Experience in customer service is strongly preferred- Required language(s): English, Bahasa Malaysia- Preferred skill(s): MS Office (Excel, Word, Powerpoint), Google Suite (Sheets, Docs, Slides)- Must maintain a high degree of integrity and confidentiality- Must have strong communication and problem-solving skills- Full vaccination (2 doses) are required to protect all staff
Native-level Japanese language ability and deep lived understanding of Japanese culture and audience behaviour.
Professional working English sufficient to collaborate with JUO & NIR’s Singapore-based team and participate in bilingual stakeholder discussions.
4 or more years of relevant experience is preferred, although candidates with less experience and clear evidence of senior strategic ownership will be considered.
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Native-level Japanese language ability, with strong written Japanese suitable for social media, entertainment, and fandom contexts.
Strong understanding of Japanese culture, Japanese entertainment, anime fandom, social media behavior, internet language, and audience expectations.
Experience in editorial, copywriting, social media, entertainment marketing, publishing, creative strategy, content development, or fandom-led digital work.
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