Bachelor’s degree (preferably in Marketing, Advertising, or Communication) with 2 to 4 years of experience in a Marketing or Account Management role.Experience with heavy vendor/KOL reporting or agency environments is a major plus; fresh graduates with relevant internship experience are also welcome.
Exceptional written and verbal communication skills in English and Bahasa Malaysia to lead content localization. Must be a persuasive communicator who can build rapport quickly and confidently negotiate with external vendors.Mandarin proficiency will be an advantage.
A highly organized professional with a "hawk eye" for detail and a strong analytical mindset. Comfortable managing spreadsheets, budgets, and T&Cs while looking past surface-level "likes" to focus on conversion data, efficiency, and ROI.
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Industrial Raw Material Contracts: Secure high-volume supply contracts for Roselle Paste and Dried Calyces with major Malaysian food manufacturers, confectionery brands, and herbal tea packers.
HORECA & Foodservice Expansion: Pitch Roselle Pati (Concentrate) to national restaurant chains, hotel groups, and central kitchens for menu integration and beverage applications.
Technical Procurement Collaboration: Partner with client R&D and quality assurance departments to ensure products meet technical specifications, moisture limits, and compliance standards.
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Client Relationship Management: Build and maintain strong, long-lasting relationships with government clients, government agencies, and GLCs. Serve as the primary point of contact, understanding their unique needs, objectives, and challenges. Regularly engage with clients to identify opportunities, address concerns, and ensure high levels of satisfaction.
Strategic Account Planning: Collaborate with internal teams to develop strategic account plans aligned with government clients' goals. Identify opportunities for account growth, upselling, and cross-selling of our products and services. Continuously monitor government policies, market trends, and industry developments to drive account development.
Solution Delivery: Work closely with internal teams to develop and deliver customized solutions that meet government clients' requirements. Coordinate with project managers, technical experts, and other stakeholders to ensure smooth execution of projects. Monitor service quality and address any issues or challenges that may arise during project implementation.
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