At least Diploma in Computer Science/ Information Technology / Cybersecurity or related disciplines from a reputable institution.
Minimum 1 year working experience in IT Technical Support / Call Center or Helpdesk support would be added advantage. Fresh grad is encouraged to apply.
Knowledge of configuring & troubleshooting Wintel based, Mac OS/iOS and Android devices.
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At least Diploma in Computer Science/ Information Technology / Cybersecurity or related disciplines from a reputable institution.
Minimum 1 year working experience in IT Technical Support / Call Center or Helpdesk support would be added advantage. Fresh grad is encouraged to apply.
Knowledge of configuring & troubleshooting Wintel based, Mac OS/iOS and Android devices.
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Provide first and second line support for end user devices both onsite and remotely across Microsoft Windows and Mac OS using common remote support tools.
Diagnose and repair hardware faults on laptops, desktops, printers and NAS, including component replacement and preventive checks.
Troubleshoot network problems, configure routers and switches, and coordinate with ISPs to restore connectivity.
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Currently pursuing a Certificate, Diploma, or Degree in Mechanical Engineering, Electrical Engineering, Mechatronics, Electronics, or a related technical field.
Students looking for internship / industrial training / practical training are encouraged to apply.
Strong interest in machinery, electrical systems, electronics, and hands-on technical work.
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Device Pre-Configuration & Staging: Unbox, flash firmware, pair, and configure Z-Wave controllers, hubs, and smart devices per project requirements.
Bench Testing & QA: Perform quality checks and testing on hardware to identify defective (DOA) units and resolve pairing/protocol issues before site dispatch.
Kit Assembly & Material Logistics: Prepare installation-ready project kits, map device topologies, organize lab staging areas, and handle hardware transport logistics.
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