Minimum SPM / Certificate in Manufacturing, Production, or related field.
Preferably 1–2 years of experience in packaging, assembly, or a manufacturing line environment (fresh candidates may be considered depending on suitability).
Ability to read production orders, packaging instructions, and product and work specifications.
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Diploma or Bachelor’s Degree in Marketing, Communications, Event Management, Business, or a related field.
Minimum 2–3 years of experience in event management, experiential marketing, community engagement, or marketing campaigns (experience in parenting, FMCG, education, or lifestyle industries is an added advantage).
Strong experience in planning and executing end-to-end events, workshops, or campaigns (online and offline).
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Finance & Documentation Support: Assist in daily data entry, financial reporting, and proper document filing. Maintain accurate financial records and ensure data consistency in the accounting system. Support preparation of internal reports including reconciliation, claims, and warranty registration.
Customer & Warranty Registration: Compile and organize extended warranty forms submitted by outlets for registration purposes. Coordinate with sales teams for the ongoing customer rebate registration process.
Rebate & Government Liaison: Communicate with relevant government bodies regarding guidelines and submissions for promotional rebate programs. Follow up to ensure accurate and timely processing of claims and required documentation.
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Job Requirements: currently pursuing a Diploma/Degree in Finance, Accounting, Business, or related field; comfortable reading a basic financial statement (coursework-level is fine, no work experience required); curious about applying AI tools to real analytical work — active personal use is a plus; sharp attention to detail; able to commit to a minimum 3-month internship based in Skudai, Johor; strong written English. Nice to have: Excel-based modelling exposure, interest in startups/SMEs/fundraising, prior AI-tool use for research or analysis.
In-Store Sales & Operations (Primary - 80%): Meet/exceed monthly in-store sales targets through consultative selling; master point-of-sale (POS) systems and in-store promotions; provide tailored product recommendations; handle complaints and returns onsite; conduct live in-store demos; maintain knowledge of warranties, installation, and competitor comparisons; ensure displays are stocked, labeled, and compliant with safety standards; report inventory discrepancies.
Team Collaboration: Share customer feedback with management; train new hires on store protocols and sales techniques.
Roadshow & Event Execution: Represent the brand at 1-3 events/month (mall roadshows, trade fairs, community markets); set up portable displays, run promotions, and process on-site sales.
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