Sales
Customer Service
Communication
Negotiation
Product Knowledge
Relationship Building
Relationship Building
Data Entry
Record Keeping
Office Administration
Document Management
Clerical Support
Attention to Detail
Time Management
Candidates must have a minimum of three (3) years of retail sales experience, preferably within a similar industry (health, wellness, fitness, or consumer electronics).
Must possess at least an SPM, Diploma, or Degree in Business Studies, Marketing, Retail Management, or a related field.
Must have hands-on experience in retail operations, including sales management, product display, stock control and inventory management.
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Retail sales and customer service
Strong communication and interpersonal skills
Sales negotiation and closing techniques
Product demonstration and presentation skills
Ability to build rapport and trust with customers
Target-driven and sales-oriented mindset
Upselling and cross-selling abilities
Customer needs analysis and solution selling
Basic cash handling and POS system knowledge
Inventory management and stock replenishment
Complaint handling and problem-solving skills
Time management and multitasking
Teamwork and collaboration
Adaptability and willingness to learn new products
Basic computer literacy (Microsoft Office/POS systems)
Minimum Diploma or Bachelor's Degree, Postgraduate Diploma or Professional Qualification in Business Administration, Business Management, Supply Chain, Manufacturing, Marketing, or a related field.
Minimum 2 years of relevant working experience, preferably in customer service, sales administration, program administration, order management, manufacturing or a related environment.
Good command of written and spoken English, Bahasa Malaysia and Mandarin.
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Microsoft Office
Microsoft Excel
Microsoft Word
ERP/MRP systems
sales order processing
costing
quotation
manufacturing workflow
customer service
sales administration
order management