Company Description TechTiera Corporation is a customer-focused provider of information technology solutions and services, offering a broad range of capabilities from emerging technologies and IT consulting to large-scale application development and legacy modernization. The company supports clients with end-to-end services, including client/server and web application development, integration with online internet applications, and packaged software implementation and customization. Guided by a vision to be a highly trusted technology services partner, TechTiera emphasizes innovation, excellence, and professionalism in delivering value-added solutions. The organization is committed to sharing success with employees by providing a motivating environment where individuals can realize their full potential. TechTiera actively seeks talented, high-integrity professionals and experienced leaders who are eager to innovate, excel, and help expand the company’s presence in new and emerging markets.
Role Description The System Analyst – SMART 400 role is a contract, on-site position based in Kuala Selangor. This role involves analyzing and documenting system requirements for SMART 400 applications, collaborating with business stakeholders to understand processes, and translating business needs into technical specifications. The System Analyst will work closely with development and infrastructure teams to design solutions, support configuration, and participate in testing and validation activities. Day-to-day responsibilities include troubleshooting system issues, performing root cause analysis, coordinating fixes or enhancements, and ensuring system performance and reliability. The role also includes preparing user documentation, supporting end users during implementation or upgrades, and contributing to continuous improvement of systems and workflows.
Qualifications
- Candidates should possess strong Systems Analysis and Business Analysis skills to gather requirements, model processes, and translate business needs into technical solutions.
- Candidates should possess excellent Analytical Skills and Troubleshooting capabilities to diagnose issues, perform root cause analysis, and recommend effective resolutions.
- Candidates should possess solid Information Technology knowledge, including familiarity with enterprise systems, databases, and application integration (SMART 400 or similar platforms preferred).
- Relevant experience in system implementation, testing, and support within a corporate or consulting environment.
- Strong communication and stakeholder management skills, with the ability to work collaboratively in cross-functional teams.
- Ability to operate independently in an on-site setting, manage multiple priorities, and deliver within contract timelines.
- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
- Experience in the technology services or consulting industry and familiarity with structured methodologies or frameworks (e.g., SDLC, Agile) is beneficial.