Internship For Business Admin 工作, 薪水 up to MYR 800, The Precious Seed Management Sdn. Bhd. (Just Pets Megastore) Selangor 公司招聘中 - Ricebowl

Diploma or Degree student in Business, Marketing, Communication, Administration, or related field.

Able to communicate clearly and professionally in English and Malay.

Basic computer skills. • Good attention to detail and able to update records accurately.

Responsible, disciplined, and able to follow deadlines. • Comfortable communicating with customers.

Willing to learn about sales process, customer service, and Aqua Care Plan operations.

Assist the CRM team in replying to customer.

Provide basic product, service, pricing, and appointment information to customers.

Ensure all customer replies follow the company’s communication SOP and professional tone.

Escalate complex enquiries to the respective salesperson or manager when needed.

Update customer conversation status in the CRM system.

Follow up with new and existing leads based on the company follow-up timeline.

Track customer interest, budget, preferred date, and service requirement.

Remind customers regarding appointments, quotations, pending confirmations, and payment status.

Support the team in ensuring daily scheduling runs smoothly.

Assist in tracking ACP sales records and commission details.

Update payment status once payment proof is received.

Escalate unpaid or delayed collection cases to the manager for further action.

Prepare daily or weekly updates on enquiries, follow-ups, appointments, ACP collection, and pending cases.

Maintain organized records in CRM, Google Sheets, or assigned tracking files.

Support the sales team with basic documentation, quotation follow-up, and customer updates.

Perform any other related tasks assigned by the seniors.