Key Responsibilities
Beverage Preparation
- Prepare basic beverages according to company SOPs.
- Assist Baristas and Senior Baristas during service.
- Learn recipes, beverage standards, and presentation requirements.
- Ensure beverages are prepared accurately and consistently.
Station Preparation
- Prepare ice, cups, syrups, sauces, milk, and other beverage supplies.
- Refill ingredients and supplies throughout the day.
- Ensure the beverage station is fully prepared before service begins.
Cleanliness & Organization
- Practice Clean As You Go (CAYG) at all times.
- Clean coffee machines, blenders, utensils, and workstations.
- Maintain cleanliness of customer-facing beverage areas.
- Follow daily and weekly cleaning schedules.
Customer Service
- Greet customers professionally and politely.
- Assist with taking orders when required.
- Deliver beverages and assist customers when necessary.
- Maintain a friendly and positive attitude.
Stock Handling
- Assist with stock receiving and storage.
- Ensure ingredients are stored properly.
- Report low stock levels to supervisors.
Compliance & Hygiene
- Follow all company SOPs and hygiene standards.
- Wear proper uniform and maintain personal grooming standards.
- Comply with all food safety requirements.
Skills & Competencies
- Positive attitude and willingness to learn.
- Basic communication and customer service skills.
- Ability to work as part of a team.
- Ability to follow instructions accurately.
- Good work ethic and reliability.
Performance Expectations (KPIs)
- Follows SOPs consistently.
- Demonstrates improvement in beverage preparation skills.
- Maintains workstation cleanliness.
- Practices CAYG consistently.
- Shows punctuality and reliability.
- Maintains positive customer interactions.
- Learns menu and beverage recipes effectively.
Pay: RM1,700.00 - RM1,900.00 per month
Benefits:
- Meal provided
- Opportunities for promotion
- Professional development
Work Location: In person