Location : Neo Damansara, Petaling Jaya (HQ) / Bukit Raja, Klang (Opah Bakery & Dessert)
Responsibilities:
1. Marketing & social media.
- Influencer & Collaboration Management
- Creator Research & Selection: Identify and curate a weekly list of potential content creators aligned with the brand and target audience.
- Communication & Follow-Up: Manage official outreach invitations and execute post-collaboration follow-ups.
- Content Compliance & Timeline Management: Ensure creators adhere to the provided creative briefs and submit video drafts according to scheduled deadlines.
2. E-Commerce & Operations
- Customer Support
- Platform Chat Management: Promptly handle and respond to customer inquiries on Shopee Chat and TikTok Shop professionally.
- Affiliate Administration
- Sample Approval: Process and screen product sample requests from affiliates based on store eligibility criteria.
3. Data Management & Administration
- Data Entry & Reporting
- WhatsApp Leads Management: Collect and systematically record customer leads from WhatsApp into Google Sheets.
- WooCommerce Sales Reporting: Extract and compile monthly sales data from WooCommerce into Google Sheets for performance tracking.
Pay: RM500.00 - RM600.00 per month
Work Location: In person