Job Responsibilities
- Manage front desk and reception duties, including welcoming and assisting visitors.
- Attend to incoming calls, WhatsApp messages, emails and customer enquiries.
- Handle customer enquiries and provide appropriate assistance in a professional manner.
- Direct visitors, calls and enquiries to the relevant department or person.
- Assist with general administrative and clerical tasks.
- Perform data entry and update company records and databases.
- Prepare, organize and maintain documents, files and records.
- Assist in filing, photocopying, scanning, printing and document management.
- Assist in preparing letters, reports, forms, quotations and other administrative documents.
- Assist with office supplies and inventory records.
- Coordinate and follow up with internal departments on administrative and customer-related matters.
- Assist in scheduling meetings and managing basic office arrangements.
- Maintain a clean, organized and professional front desk and office environment.
- Perform other administrative and customer service duties as assigned by the supervisor.
Job Requirements
- Currently pursuing a Diploma in Business Administration, Management, Customer Service or related field.
- Good communication and interpersonal skills.
- Friendly, polite and confident when dealing with customers and visitors.
- Good command of Bahasa Malaysia and English, both written and spoken.
- Proficient in Microsoft Office (Word, Excel and PowerPoint).
- Well-organized, responsible and attentive to detail.
- Able to multitask and manage daily administrative tasks.
- Able to work independently and as part of a team.
- Willing to learn and take on new responsibilities.
Working Days: Tuesday – Saturday
Working Hours: 8:00 AM – 5:30 PM
Rest & Off Days: Sunday & Monday
Pay: RM2,100.00 - RM2,500.00 per month
Work Location: In person