We are looking for a Service Engineer for an established global MNC mechanical manufacturer based in Selangor. Committed to high-precision engineering and industry-leading standards, our client is actively seeking a dedicated professional to handle equipment commissioning, on-site troubleshooting, and technical support for their regional clients.
the job
- Execute the precision installation, mechanical and electrical alignment, and full commissioning of advanced CNC machinery at client facilities.
- Diagnose, troubleshoot, and resolve complex mechanical, electrical, and control system faults to minimize operational downtime.
- Deliver preventive maintenance and proactive technical support, utilizing diagnostic data to identify and address potential machine failures early.
- Conduct hands-on operational training and technical guidance for clients to maximize equipment performance and automation utilization.
- Partner with warehouse and logistics teams to coordinate outbound shipments, ensuring accurate delivery orders, acceptance sign-offs, and final inspection documentation.
- Prepare comprehensive field service reports and failure analyses for the Regional Service Manager, collaborating with sales and engineering to maintain seamless after-sales operations.
the experience
- Diploma or Bachelor’s Degree in Mechanical, Mechatronics, or a related technical discipline. Fresh graduates are encouraged to apply!
- Willingness and flexibility to travel frequently for domestic customer visits and regional assignments across Southeast Asia.
- Proficiency in Mandarin is required to liaise effectively with counterparts and suppliers in China.