Our client is a well-established Malaysian manufacturer and supplier specialising in aluminium home products, aluminium furniture, doors, kitchen solutions and aluminium composite panels. With its headquarters and manufacturing operations in Johor and offices across Malaysia, the company has built a strong presence in the local market and serves customers across residential, commercial and property development sectors.
As part of its continued growth and expansion, our client is looking for talented individuals to join its growing team.
Customer Support Executive
Responsibilities:
- Plan and monitor daily product measurement and installation schedule to ensure timely delivery in accordance with customers' requirements and company standards.
- Liaise with sub-contractors and house owners for scheduling of product measurement and installation services and update status accordingly from time to time.
- Prepare all relevant documents pertaining to product measurement and installation services' request and promptly update all such information into system.
- Ensure customers request, enquiry, feedback and complaints are logged and resolved on time.
- Ensure of all receiving of goods from Headquarter are in accordance to customers' order and in good conditions.
- Co-ordinate receiving of goods return from customers as well as disposition of expired material / goods back to Headquarter.
- Performs any other tasks and responsibilities within the Branch Operations as and when required.
Job Requirements:
- Candidate must possess at least a Diploma/ Bachelor's Degree in Business/ Marketing.
- At least 2 years' working experience in customer communication and sales coordination.
- Applicants must be willing to work for 5.5 days.
- Conversant in both spoken and written of Bahasa Malaysia and English.
- Proficient in Microsoft Office applications (especially Microsoft Excel).
- Details oriented with good interpersonal and communication skills.
To facilitate the process, please ensure the following details are included in your resume:
Current Address / Location
Current Salary
Reason for Leaving
Expected Salary
Notice Period
WhatsApp: +************* 138
Kindly note that only shortlisted candidates will be notified.
Job Types: Full-time, Permanent
Pay: RM2,500.00 - RM3,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Application Question(s):
- date of birth, current location, current salary, reason of leaving, expected salary, notice period, possess own vehicle (Y/N)
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person