全职 LIVE HOST CUM SALESMAN 工作, 薪水 up to MYR 3,000, JAJAN VIRAL WHOLESALES CITY SDN BHD Selangor 公司招聘中 - Ricebowl

LIVE HOST CUM SALESMAN – JOB SCOPE
1. Live Streaming

• Host and conduct live sessions on platforms such as TikTok, Facebook, Instagram, and other company-approved platforms.
• Present and promote company products confidently and professionally during live sessions.
• Explain product features, benefits, pricing, promotions, and offers clearly to customers.
• Interact with viewers by answering questions, responding to comments, and encouraging customer engagement.
• Maintain an energetic, friendly, and professional presentation throughout the live session.
• Follow the company’s live-streaming schedule and ensure all assigned sessions are conducted on time.

2. Sales & Product Promotion

• Actively promote and sell company products through live streaming and other sales channels.
• Achieve assigned individual and monthly sales targets.
• Recommend suitable products to customers based on their needs.
• Upsell and cross-sell products to increase sales value.
• Follow up with potential customers and assist them throughout the purchasing process.
• Ensure all product information and prices communicated to customers are accurate.

3. Customer Service

• Respond to customer enquiries promptly and professionally.
• Handle customer complaints and provide suitable solutions or refer issues to the relevant department.
• Maintain good relationships with existing and potential customers.
• Ensure customers receive accurate information regarding orders, promotions, delivery, and products.

4. Sales Activities

• Assist the Sales Team in promoting and selling products through outlets, events, roadshows, exhibitions, and other company activities when required.
• Conduct product demonstrations and promotional activities.
• Assist in generating new customers and maintaining existing customer accounts.
• Support sales campaigns and company promotional activities.

5. Product & Stock Knowledge

• Maintain good knowledge of all company products, including product features, pricing, promotions, stock availability, and selling points.
• Check product availability before and during live sessions.
• Inform the relevant department if products are out of stock, damaged, or unavailable.
• Ensure products used during live sessions are properly handled and accounted for.

6. Content & Live Preparation

• Assist in preparing products, props, promotional materials, and equipment before each live session.
• Work with the Content Creator/Marketing Team to develop attractive sales content and promotional ideas.
• Suggest new ideas, scripts, promotions, and approaches to improve live-streaming performance.
• Ensure the live-streaming area is clean, organized, and presentable.

7. Sales Performance & Reporting

• Monitor and achieve live sales targets and other assigned KPIs.
• Track sales results, orders, customer enquiries, and live-streaming performance.
• Prepare daily or weekly sales reports when required.
• Review live-streaming results and identify opportunities to improve sales and customer engagement.

8. Discipline & Work Responsibilities

• Maintain good attendance, punctuality, grooming, and professional conduct.
• Follow company policies, SOPs, sales procedures, and instructions from Management.
• Ensure all assigned tasks are completed within the required timeline.
• Take proper care of company products, equipment, and other assets.
• Immediately inform Management of any issue that may affect sales, customers, or company operations.

9. Other Responsibilities

• Work closely with the Sales, Marketing, E-Commerce, Content, and Operations Teams.
• Participate in company events, campaigns, product launches, and promotional activities when required.
• Perform any other duties and responsibilities assigned by Management from time to time.

Pay: RM2,000.00 - RM3,000.00 per month

Work Location: In person