DUTIES & RESPONSIBILITIES :
- CASHIER / CAFE SUPERVISOR ARE RESPONSIBLE TO RECEIVE PAYMENTS AND ISSUING RECEIPTS UPON REQUEST AS CUSTOMERS LEAVE WITH THEIR PURCHASES. DETAILS OF CASHIERS SOP ARE AS ATTACHED.
- TO PREPARE SALES REPORT, DAILY BANK IN AND REPORTING OF DAILY SALES.
- ENSURE THAT PROMPT AND COURTEOUS CUSTOMER SERVICE IS MAINTAINED AT ALL THE TIMES IN THE OPERATIONS.
- HANDLING AND RESOLVING CUSTOMER COMPLAINTS PROFESSIONALLY, KNOWING OUR PRODUCTS INSIDE AND OUT SO THAT YOU CAN ANSWER QUESTIONS,SUGGEST SOLUTIONS AND BUILDING RELATIONSHIP WITH CLIENTS AND RESPONDING TO CUSTOMER INQUIRIES.
- KEEP THE EXECUTIVE INFORMED OF ANY COMPETITIVE ACTIVITY THAT IS LIKELY TO AFFECT THE TRADING RESULTS OF THE FOOC COURT /CAFE BUSINESS
- MANAGE AND EXECUTE CUSTOMER LOYALTY PROGRAM VIA STORE HUB PAYMENT SYSTEM.
- MAINTAIN A HIGH LEVEL OF CUSTOMER LIAISON AND HANDLE CUSTOMER COMPLAINTS REFFERRED AT THE FOOD COURT OPERATIONS LEVEL.
- TO PERFORM ANY OTHER RELATED DUTIES ASSIGNED THAT MANAGEMENT MAY REQUIRE FROM TIME TO TIME.
WORKING HOURS :
- MONDAY - SATURDAY (9AM-7PM)
- MEAL PROVIDED
- SUNDAY (OFF)
WORKING PLACE :
- XIAMEN UNIVERSITY
- JALAN SUNSURIA, BANDAR SUNSURIA, 43900 SEPANG SELANGOR DARUL EHSAN.
Job Type: Full-time
Pay: RM2,300.00 - RM2,500.00 per month
Benefits:
- Free parking
- Meal provided
Work Location: In person