- Puchong Selangor Malaysia
工作地点
职位描述
岗位职责
Employment Type: Full-time
Experience: 3–5 years
About the Role
We are looking for a proactive, analytical, and highly organized Business Operations Executive to support our management team in driving business performance, operational efficiency, and key business initiatives.
This role combines business operations, performance analysis, project coordination, and hands-on execution. You will work closely with cross-functional teams across E-commerce, Marketing, Retail, Finance, and Supply Chain to ensure business priorities are effectively implemented and results are consistently tracked.
The ideal candidate is commercially minded, detail-oriented, and highly resourceful, with a strong sense of ownership and the ability to turn plans into actions and results.
Key Responsibilities
1. Business Operations & Project Execution
Support the planning, coordination, and execution of key business initiatives, commercial projects, and operational improvement activities.
Track project timelines, milestones, deliverables, and action items to ensure timely execution.
Proactively follow up with relevant stakeholders on project progress, outstanding tasks, and agreed action plans.
Identify potential execution bottlenecks, operational risks, and areas requiring management attention.
Maintain structured project trackers and provide timely progress updates.
Monitor the effectiveness of implemented actions and coordinate necessary improvements.
2. Business Performance Analysis & Reporting
Monitor and analyze daily, weekly, and monthly business performance across brands, sales channels, and key products.
Consolidate business metrics, including sales performance, marketing expenditure, product performance, and operational KPIs.
Identify performance gaps, emerging trends, and opportunities for business improvement.
Prepare business reports, dashboards, and management summaries with clear insights and actionable recommendations.
Support business forecasting, planning, budgeting, and regular performance reviews.
3. Cross-functional Coordination
Work closely with E-commerce, Marketing, Retail, Finance, Supply Chain, and other departments to facilitate smooth business operations.
Coordinate cross-functional projects and ensure alignment on objectives, responsibilities, and deadlines.
Consolidate updates from different teams and highlight issues requiring management attention.
Facilitate communication and follow-up on key business decisions.
Support improvements to internal workflows, reporting processes, and operational efficiency.
4. Management & Business Support
Assist the management team in preparing business reviews, performance updates, and strategic presentations.
Conduct ad hoc business analysis, market research, and commercial evaluations to support decision-making.
Support the evaluation and implementation of new business opportunities, products, channels, and growth initiatives.
Organize and track key management action items to ensure effective follow-through.
Support Malaysia business operations and selected regional projects as required.
Requirements
Bachelor’s degree in Business Administration, Finance, Economics, Marketing, or a related discipline.
3–5 years of relevant experience in business operations, commercial operations, business analysis, project coordination, or a related role.
Experience in E-commerce, Retail, FMCG, Beauty, or related consumer industries is preferred.
Strong proficiency in Microsoft Excel or Google Sheets, including data analysis, reporting, and performance tracking.
Familiarity with Power BI, Looker Studio, or other business intelligence tools is an advantage.
Strong organizational and project coordination skills, with excellent attention to detail.
Good analytical and problem-solving abilities, with the ability to translate data into practical business insights.
Excellent communication and interpersonal skills, with the ability to work effectively across different departments.
Proactive, resourceful, and capable of managing multiple priorities independently.
Strong sense of ownership and accountability, with a hands-on, results-oriented mindset.
Good command of written and spoken English.
Preferred Qualifications
Experience with E-commerce platforms such as TikTok Shop, Shopee, or Lazada.
Exposure to sales performance analysis, marketing ROI, inventory planning, or commercial operations.
Experience coordinating cross-functional projects and supporting management-level business initiatives.
Experience in a fast-paced, growing business environment.
What We’re Looking For
We value individuals who take initiative, follow through, and make things happen.
You will be a strong fit if you:
Enjoy working with both numbers and people.
Take ownership of tasks and proactively drive them to completion.
Can identify business issues and work with different teams to find practical solutions.
Are comfortable managing multiple projects and priorities simultaneously.
Pay attention to execution details while understanding broader business objectives.
Are curious, adaptable, and eager to learn and grow.
Why Join US?
Gain exposure to a growing beauty and commerce business in Southeast Asia.
Work closely with the management team on meaningful business initiatives.
Be involved in diverse business functions, including E-commerce, Retail, Marketing, and Operations.
Develop hands-on experience in business operations, performance analysis, and project execution.
Enjoy opportunities for professional growth and increased responsibilities as the business expands.
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