全职 IT Executive 工作, 薪水, WOH HUP MALAYSIA SDN. BHD. Selangor 公司招聘中 - Ricebowl

Responsible for providing day-to-day IT operational support, maintaining IT infrastructure, and supporting system enhancements to ensure smooth business operations. This role covers end-user support as part of broader system and infrastructure responsibilities and works closely with internal stakeholders, vendors, and the IT leadership team.

Key Responsibilities

• Manage and maintain company IT infrastructure, including servers, networks, hardware, and software systems.
• Provide day-to-day technical support to end users for hardware, software, system, and network-related issues.
• Perform user account management, system access setup, password resets, and software installations.
• Provide end-user support as part of broader IT infrastructure and system responsibilities; this is not a dedicated or ticket-only helpdesk role.
• Support and participate in IT enhancement and system improvement projects, including vendor coordination, UAT, system rollout, and ongoing system maintenance.
• Monitor system performance, data security, system integrity, and backup compliance.
• Liaise with external vendors, service providers, and internal stakeholders to ensure smooth IT operations and service continuity.
• Assist the Head of Department in developing IT SOPs, user guides, and conducting basic IT training for staff.
• Maintain proper documentation for systems, configurations, and IT processes.

Requirements

• Diploma or Degree in Information Technology, Computer Science, or a related field.
• Minimum 2–4 years of hands-on IT support, infrastructure, or system administration experience.
• Basic to intermediate knowledge of:
• Windows / server environments
• Network fundamentals (LAN, WAN, Wi-Fi)
• Hardware, software, and user support
• Experience supporting end users in a corporate or operational environment.
• Exposure to IT projects, system rollouts, or vendor coordination is an added advantage.
• Good problem-solving skills with the ability to work independently on routine issues.
• Able to communicate clearly with users, vendors, and internal stakeholders.
• Willing to support a hands-on, fast-paced environment.

Job Type: Contract

Benefits:

• Additional leave
• Health insurance
• Opportunities for promotion
• Professional development

Application Question(s):

• How long is your notice period
• What is your expected salary
• This position is contract basis, are your okay with it?

Experience:

• hands-on IT support, or system administration: 2 years (Required)

Work Location: In person