Job Responsibilities
- Manage the end-to-end delivery of IT application projects within the banking/financial services environment, from requirements gathering through implementation and post-production support.
- Lead project planning, scope definition, timelines, milestones, deliverables, resources and dependencies.
- Work closely with Business Users, Product Owners, Application Teams, Developers, QA, Infrastructure, Cybersecurity, Risk, Compliance and external vendors.
- Gather, analyse and translate business requirements into clear technical and functional requirements.
- Coordinate application design, development, system integration, testing and implementation activities.
- Manage SIT, UAT, regression testing, defect resolution and production readiness.
- Monitor project progress against agreed timelines, budget, scope and quality objectives.
- Identify, assess and manage project risks, issues, dependencies and change requests.
- Prepare and present project status reports, dashboards and management updates to senior stakeholders.
- Facilitate project meetings, steering committees and stakeholder discussions.
- Manage third-party vendors and ensure deliverables meet agreed SLA, scope, quality and timeline requirements.
- Coordinate application releases, production deployment, migration and implementation activities.
- Ensure appropriate technical and project documentation is maintained throughout the project lifecycle.
- Work with support and operations teams to ensure smooth transition from project delivery into BAU / production support.
- Manage post-implementation activities, including production issues, lessons learned and project closure.
- Ensure projects comply with the bank's IT governance, security, risk management and regulatory requirements.
Banking Application Projects
Experience with any of the following banking applications or systems will be advantageous:
- Core Banking Systems
- Digital / Mobile Banking
- Internet Banking
- Payment Systems
- Credit Card Systems
- Loan / Financing Systems
- Deposit Systems
- Treasury / Investment Systems
- Wealth Management
- AML / KYC Applications
- Fraud Detection Systems
- Risk Management Systems
- Regulatory / Compliance Systems
- Customer Relationship Management (CRM)
- Banking APIs and System Integration
- Data / Reporting Platforms
Key Project Activities
The IT Application Project Manager will typically oversee:
Requirements → Analysis → Solution Design → Development → SIT → UAT → Defect Resolution → Production Readiness → Deployment → Hypercare → BAU Handover
Required Technical / Project Skills
- Strong IT Application Project Management experience.
- Strong understanding of the Software Development Life Cycle (SDLC).
- Experience managing application development and enhancement projects.
- Strong knowledge of SIT, UAT, regression testing and defect management.
- Experience managing application integration and system dependencies.
- Strong project planning, scheduling and delivery management skills.
- Risk, issue, dependency and change management.
- Vendor and stakeholder management.
- Strong documentation and reporting skills.
- Experience with Agile, Waterfall or Hybrid methodologies.
- Familiarity with project management tools such as Jira, Confluence, MS Project or similar tools.
- Good understanding of application architecture, APIs, databases and system integration is an advantage.
Banking / Regulatory Knowledge
- Experience working within a banking or financial-services environment.
- Understanding of banking IT governance and controls.
- Knowledge of Bank Negara Malaysia (BNM) requirements is advantageous.
- Exposure to RMiT, cybersecurity, information security, technology risk and regulatory compliance is preferred.
- Experience working with internal Risk, Compliance, Audit and Cybersecurity teams is an advantage