Job Title: Front Desk – Glamping Resort
Job Description:
Join our team as a Front Desk Staff at our glamping resort and be the first friendly face our guests see! You’ll help create a memorable experience for every visitor, ensuring they feel welcome, informed, and taken care of throughout their stay.
Responsibilities:
- Greet and check-in guests with a warm, professional attitude.
- Answer phone calls, emails, and guest inquiries promptly.
- Manage reservations and bookings, including walk-ins and online bookings.
- Provide information about resort facilities, activities, and local attractions.
- Handle guest requests, feedback, and resolve issues efficiently.
- Maintain a clean, organized, and inviting reception area.
- Assist with administrative tasks and support the resort team as needed.
Qualifications:
- High school diploma or equivalent (hospitality/course experience is a plus).
- Excellent communication and interpersonal skills.
- Friendly, approachable, and guest-focused attitude.
- Organized, detail-oriented, and able to multitask.
- Comfortable using office software, booking systems, and POS tools.
- Flexible with working hours, including weekends and holidays.
Perks/Benefits:
- Competitive salary
- Accommodation (Subject to approval)
- Opportunity to work in a scenic, outdoor environment
- Career growth in hospitality and resort management
Location: The Kemah Pantai Remis, Jeram Selangor
Contact No : *************
Pay: From RM1,700.00 per month
Work Location: In person