The Event & Logistic Assistant is responsible for supporting the coordination and execution of events and rental operations to ensure seamless delivery and a positive customer experience. This role works closely with the team leader, internal teams, vendors, and partners to support event execution, manage event logistics, oversee camping equipment rentals, monitor budgets and reporting, and maintain operational excellence while ensuring customer satisfaction and efficient stock coordination.
Job Description
1. Event Planning & Strategy
- Assist the team leader in preparing and coordinating event plans and requirements.
- Support the execution of assigned event activities according to the approved event plan.
2. Event Coordination & Execution
- Attend and assist in scheduled events.
- Assist the team leader in executing assigned events (retail, roadshow, outdoor or collab).
- Ensure zero major operational errors during event execution.
3. Vendor & Partner Management
- Assist the team leader in coordinating with at least 3 reliable vendors, partners or sponsors for every project.
- Follow up with vendors, partners or sponsors on event requirements and operational arrangements.
4. Budgeting & Reporting
- Assist the team leader with information required for preparing and submitting event budgets and closing reports within 3 working days after each event.
- Assist in compiling event expenses, supporting documents and other relevant information for reporting purposes.
5. Rental Operations Management
- Assist in managing camping equipment rental operations, including client communication, scheduling and coordination with the logistics team.
- Prepare monthly rental summary reports for management.
6. Team Supervision
- Supervise intern or part-time crews during assigned events and activities.
- Assist in coordinating and monitoring crew members to ensure assigned tasks are completed.
7. Marketing Collaboration & Brand Activation
- Work with the marketing team to support event or rental-related content posts for each event.
- Support promotional campaigns and brand activation activities.
8. Stock & Logistics Coordination
- Assist in conducting 100% stock checks before and after each event/rental.
- Coordinate timely returns and replacements with the inventory team.
- Assist in preparing and arranging equipment required for events and rentals.
9. Customer Engagement & Feedback
- Assist in collecting feedback from at least 80% of customers during major events or rentals.
- Respond to all customer issues within 48 hours and escalate unresolved matters to the team leader.
Qualifications Required:
- Diploma or Degree in Sports Management, Event Management, Marketing, Business, or related fields.
- Candidates with relevant working experience will have an added advantage.
- Experience in assisting with logistics, customer coordination, or basic stock handling is an advantage.
- Interest in outdoor lifestyle, camping, or recreational gear is a bonus.
Job Type: Full-time
Pay: RM2,000.00 - RM2,400.00 per month
Benefits:
- Additional leave
- Dental insurance
- Health insurance
- Maternity leave
- Parental leave
- Vision insurance
- Work from home
Application Question(s):
- Do you possess manual driving license?
- What is your expected salary?
- How long is your notice period?
Willingness to travel:
Work Location: In person