Role: SAP & Application Support Analyst
Location: Kajang, Selangor
Company: Wipro Consumer Care (LDW) Sdn Bhd
Key Responsibilities
- Provide first-level support, troubleshooting, maintenance and user assistance for SAP.
- Develop and maintain ABAP programs, reports, forms, and enhancements.
- Perform debugging and troubleshooting of existing ABAP code.
- Collaborate with end users to gather requirements and translate them into technical specifications.
- Support the integration of SAP modules.
- Participate in testing and validation processes to ensure high-quality deliverables.
- Support, maintain and provide continual improvement internal web portal - PHP
- Handle and resolve application support tickets raised by end users.
- Continue to maintain and support programs.
- Prepare technical documentation and user guides for related projects or system enhancements
- Troubleshoot and debug in-house applications.
Requirements
- Diploma or Degree in Information Technology, Computer Science, Computer Engineering or a related field.
- At least 2-3 years of relevant IT experience, preferably in SAP support (SAP FICO/SD/MM/ PP/WM), application support or system development.
- Knowledge on SAP functional processes is needed, in either FICO/SD/MM/PP/WM
- Knowledge of ABAP programming is an advantage.
- Experience in web programming PHP, Wordpresss, etc
- Experience with MS SQL server database
- Good problem-solving skills and attention to detail.
- Ability to work collaboratively in a team environment.
- Willingness to learn new technologies and support different IT systems and business applications.
- Experience in a manufacturing environment and knowledge of business processes are an advantage.
- Strong communication skills, both verbal and written.