全职 Customer Operation Executive 工作, 薪水, Hartalega Selangor 公司招聘中 - Ricebowl

• Manage purchase orders, sales orders, proforma invoices and shipment coordination from order

receipt through delivery.

• Coordinate with Planning and Logistics teams to confirm shipment dates (CETD) and support ontime delivery.

• Manage Europe and Korea customer accounts and maintain accurate order information in Microsoft

Dynamics 365 (D365).

• Prepare and update weekly Open Order and Forecast reports for management review.

• Coordinate with factory and cross-functional departments to ensure smooth order processing and

timely resolution of issues.

• Maintain customer and order master data, including CRF, Sales Analysis and Master OSR records.

• Process new and revised customer artwork and coordinate related order requirements.

• Handle preliminary customer complaints and coordinate with relevant teams for resolution and

follow-up.

• Support inter-departmental meetings, monitor customer payments and follow up on outstanding

requirements.

• Participate in UAT testing for sales-order system enhancements and process improvements.