We are looking for an organised and responsible administrator to manage spare parts documentation, inventory records and parts issuance for our massage chair and healthcare product repair operations.
Job Responsibilities
- Prepare and process Inter-Branch Transfers (IBT), Goods Received Notes (GRN), service notes and other required documents accurately and promptly.
- Record all spare parts receipts, issuance, transfers and returns in AutoCount or similar software.
- Receive and check incoming spare parts against supporting documents, and report shortages, damage or incorrect items.
- Issue the correct spare parts to technicians based on approved repair requests from customer service.
- Help technicians identify the correct part codes and check availability. Refer technical diagnosis questions to the Technician Supervisor.
- Monitor stock levels, usage and outstanding requests, and advise the purchaser on replenishment quantities and order priorities.
- Follow up with purchasing on pending orders and expected arrival dates to minimise repair delays.
- Organize and label spare parts clearly to ensure proper storage and easy retrieval.
- Conduct regular stock counts, reconcile physical quantities with system records and investigate discrepancies.
- Track unused parts returned by technicians and maintain separate records for faulty, damaged and warranty-return parts.
- Coordinate with customer service, technicians, purchasing and warehouse teams to fulfil parts requests within deadlines.
- Monitor and respond promptly to relevant company WhatsApp group messages, providing updates on stock availability and request status.
- Prepare inventory and outstanding-request reports using Microsoft Excel and other office software.
- Maintain proper filing and ensure all stock movements have supporting documents and approvals.
Requirements
- Minimum SPM or equivalent. A certificate or diploma in Business Administration, Logistics or a related field is an advantage.
- Preferably one to two years of experience in spare parts administration, inventory control, warehouse administration or a similar role.
- Familiar with AutoCount or similar inventory / ERP software.
- Proficient in Microsoft Excel and Word, with working knowledge of PowerPoint.
- Knowledge of massage chairs, healthcare products, home appliances or electrical spare parts is an advantage. Willingness to learn our product range is essential.
- Able to work independently and coordinate effectively with other departments.
- Able to work under pressure, prioritise urgent requests and meet deadlines.
- Good communication, follow-up and problem-solving skills.
- Careful with numbers, responsible and attentive to detail.
- Willing to handle physical spare parts, perform stock counts and work in a warehouse environment.
Working Hours: Monda to Friday (8:30am-5:30pm) & Saturday (8:30am-12:30pm)
Location: Lot 12507, Kilang No. 11, Jalan Industri 4, Kg. Baru Sungai Buloh, Seksyen U4, 40150 Shah Alam, Selangor.
Employee Benefits include:
- EPF, SOCSO, EIS
- Annual Leave & Medical Leave
- Medical Claim
- Birthday Leave
- Yearly Performance Bonus
- Unlimited Snacks & Drinks in the Pantry
- No OT Culture, work life balance
Pay: RM2,300.00 - RM2,800.00 per month
Work Location: In person