全职 Travel Sales Consultant 工作, 薪水 up to MYR 2,500, JOMVENTURES TRAVEL & TOURS SDN BHD Selangor 公司招聘中 - Ricebowl

About the Role

Jomventures Travel & Tours is hiring a Travel Sales Consultant to close incoming leads and take care of the customer from the first enquiry until they land back home. Our leads come in fast from Meta, TikTok and WhatsApp, and they go cold just as fast. Your job is to be first to reply, build trust, close the sale, and stay with the client through the trip.

Key Responsibilities

• Respond to incoming leads quickly on WhatsApp, phone and social media. Speed is the job. A lead left overnight is a lead lost.
• Understand what the customer wants and recommend the right package, departure date and room type.
• Follow up consistently until the customer books or clearly says no.
• Close sales and hit a monthly revenue target.
• Own the client after booking: payment schedule, documents, visa requirements, flight and rooming details, and the pre-departure briefing.
• Stay reachable and responsible for your clients while their trip is running, and follow up after they return for reviews and repeat bookings.
• Keep all leads, follow-ups and bookings updated in our system.
• Give honest feedback to the marketing team on which leads are good and which are wasting time.

Requirements

• Minimum 2 years of experience in sales.
• Experience closing sales in a travel agency or tour operator is a strong advantage.
• Fast, clear and polite communicator on WhatsApp. Good Bahasa Malaysia and English.
• Comfortable being measured on a monthly sales target.
• Willing to respond to urgent client matters outside normal hours on a rotation basis, especially while a group is travelling.
• Organised. You will manage many clients at different stages at the same time.

Compensation

• Basic RM1,800 to RM2,500 per month, based on experience and track record.
• Attractive commission on every sale closed. Strong closers earn well above basic.

Work Location

In person, at our office in Bandar Sunsuria, Sepang.

Pay: RM1,800.00 - RM2,500.00 per month

Benefits:

• Free parking
• Opportunities for promotion

Application Question(s):

• In your best 12 months, roughly how much total sales value in RM did you personally close?
• On average, how many sales enquiries or leads did you handle per day in your last role?
• A customer sends a WhatsApp enquiry at 9:00pm asking about a package. What do you do, and why?
• Tell us about the biggest single sale you have closed. What was it, how much was it worth, and how did you close it?
• Are you willing to respond to client matters outside office hours and on weekends on a rotation basis?
• Which of these have you used at work: WhatsApp Business, a CRM or sales system, a booking or reservation system? Write none if you have not used any.
• How soon can you start? Immediately, within 2 weeks, within 1 month, or more than 1 month?
• Are you able to work on-site at our office in Bandar Sunsuria, Sepang?
• Have you worked in sales at a travel agency or tour operator before? If yes, which company and for how long?

Experience:

• Sales: 1 year (Required)

Work Location: In person