Hospitality & Restaurant Operations Intern
WHAT YOU’LL LEARN & EXPERIENCE
As a Hospitality & Restaurant Operations Intern, you’ll gain practical exposure to different departments and develop a better understanding of how a restaurant operates.
1. Front-of-House Operations
- Welcome and assist guests while delivering friendly and professional customer service.
- Learn how to create a positive and memorable dining experience.
- Take food and beverage orders accurately using the POS system.
- Gain hands-on experience in cashiering and payment procedures.
- Learn to introduce menu items, explain promotions, and recommend dishes to guests.
- Develop practical skills in restaurant service, communication, and guest relations.
2. Beverage & Barista Operations
- Assist in preparing coffee, tea, and specialty beverages according to company standards.
- Learn proper beverage preparation techniques, presentation, and quality control.
- Develop beverage-handling skills and knowledge of drink preparation.
- Gain practical exposure to beverage station setup, organisation, and daily operations.
- Understand the importance of consistency, cleanliness, and customer satisfaction.
3. Kitchen Operations
- Assist with food preparation according to company recipes, standard operating procedures (SOPs), and food safety requirements.
- Learn proper food handling, preparation, storage, and hygiene practices.
- Support kitchen operations during busy service periods.
- Gain hands-on experience in kitchen organisation, workflow, and food preparation.
- Understand how the kitchen team maintains food quality, consistency, and presentation.
- Learn the importance of effective communication and coordination between kitchen and service teams.
4. Restaurant Operations & Management
- Support daily Front-of-House (FOH) and Back-of-House (BOH) operations.
- Gain an understanding of daily restaurant workflows and operational procedures.
- Learn to maintain cleanliness, hygiene, sanitation, and food safety standards.
- Work alongside Restaurant Managers, Supervisors, and team members.
- Participate in operational briefings, training sessions, and team activities.
- Gain exposure to SOPs, service standards, inventory handling, and stock management.
- Develop essential workplace skills in teamwork, communication, problem-solving, and time management.
- Understand how effective teamwork and operational efficiency contribute to overall restaurant performance.
WHO WE’RE LOOKING FOR
We welcome applications from students currently pursuing or recent graduates in:
- Hospitality Management
- Hotel Management
- Food & Beverage Management
- Culinary Arts
- Business Administration
- Tourism Management
- Other related fields
You’ll be a great fit if you are:
- Passionate about hospitality, food, and customer service.
- Positive, responsible, enthusiastic, and eager to learn.
- Willing to gain hands-on experience across different restaurant departments.
- Comfortable working in a fast-paced restaurant environment.
- A team player with good communication and interpersonal skills.
- Able to communicate in English and Bahasa Malaysia.
- Willing to take on new challenges and learn from experienced team members.
Previous F&B experience is an advantage but not essential. A positive attitude, willingness to learn, and strong sense of responsibility are what matter most.
Pay: RM800.00 - RM1,000.00 per month
Benefits:
Work Location: In person