全职 Office Assistant 工作, 薪水 up to MYR 2,000, Neststay Selangor 公司招聘中 - Ricebowl

Job Requirements :
1. SPM or equivalent. Fresh graduates are welcome. Previous experience in administration, customer service or sales support is an advantage, but not essential.
2. Able to communicate clearly and politely in English and Bahasa Malaysia. Mandarin is an advantage when assisting Mandarin-speaking property owners and agents.
3. Comfortable using email, WhatsApp and basic Excel or Google Sheets. Organised, careful with details, proactive in following up and willing to learn new tools and processes.

Basic salary: RM2,000 per month.
Additional monthly performance incentive: RM0–RM200.
The performance incentive is separate from the basic salary and is not a guaranteed fixed payment.

Please display the basic salary as RM2,000 and list the performance incentive separately. Please also keep the company name confidential in the public advertisement

About the role:
We are a property management company specialising in short-stay and co-living. We are looking for someone organised, responsible and willing to learn to support our client follow-ups, paperwork and daily coordination.
You will receive guidance and training, with opportunities to develop skills in customer communication, sales support and property operations. This is an office-based support role, not a commission-only sales position.

Job Responsibilities :
1. Respond to routine owner and agent enquiries using approved information, follow up on outstanding documents and agreed payment deadlines, and arrange appointments.
2. Maintain accurate customer and property records, prepare standard documents, track agreement returns and organise payment receipts for verification by the finance team.
3. Coordinate updates between owners, agents, renovation partners and the operations team. Keep track of pending tasks, provide clear progress updates and escalate matters that require management’s decision.
4.Monday to Friday, 10:00am–7:00pm, including a one-hour break. Five-day workweek; weekends off.

• Monthly performance incentive of up to RM200, based on record accuracy, timely follow-ups and clear weekly updates. Assessment criteria will be explained during onboarding.

• EPF, SOCSO and EIS, where applicable, together with annual leave, medical leave and public holidays in accordance with applicable requirements.

• On-the-job training and direct guidance from management, with regular feedback and a performance and development review after the first three months. Opportunities to take on greater responsibilities and progress into client relations or operations coordination as skills develop; future salary adjustments will be reviewed accordingly.