全职 Junior Sales - Customer Service 工作, 薪水 up to MYR 2,300, JIN SHUN FATT TRADING Selangor 公司招聘中 - Ricebowl

1) Key Responsibilities

- Handle customer enquiries through WhatsApp, phone and walk-ins

- Communicate with customers in English/Bahasa Malaysia

- Understand customer requirements and provide suitable product information

- Prepare and follow up on quotations

- Coordinate site measurement appointments

- Follow up with customers on quotations and sales enquiries

- Maintain customer records and follow-up status

- Coordinate with sales, purchasing and installation teams

- Assist with order confirmation and customer updates

- Handle basic after-sales enquiries and coordinate with relevant team members

- Develop and maintain good relationships with customers

- Assist in achieving sales targets where applicable

2) Expectations

- Friendly and confident when communicating with customers

- Able to respond promptly to enquiries

- Good follow-up skills — don't wait for customers to chase you

- Able to understand customer needs and explain products clearly

- Comfortable handling several customers/tasks at the same time

- Proactive and willing to take initiative

- Able to work independently after training

- Customer-oriented and solution-focused

3)Must Have

- Good communication skills in English & Bahasa Malaysia; Mandarin is an advantage

- Comfortable using WhatsApp and basic computer applications

- Good communication and follow-up skills

- Willing to learn about aluminium doors, windows and related products

- Positive attitude and responsible working style

- Sales/customer service experience is an advantage

4) Preferred

- 1–2 years of sales/customer service experience

- Experience in renovation, construction, aluminium, windows, doors or building materials

- Experience preparing quotations

- Comfortable dealing with homeowners, contractors or designers

- Possess own transport / willing to travel for occasional site visits

Pay: RM1,800.00 - RM2,300.00 per month

Work Location: In person