Bandar Utama Damansara Petaling Jaya Selangor Malaysia 47400
职位描述
任职资格
负责协助销售团队处理日常事务,包括但不限于文件整理、数据录入、客户信息管理等。
接听客户来电,解答客户疑问,并根据需要转接至相关部门或销售人员。
协助销售人员准备销售合同、报价单等相关文件,并确保信息的准确性。
跟进订单状态,与客户保持良好沟通,及时反馈订单进展情况。
协助维护客户关系,定期进行客户回访,收集客户反馈意见。
根据公司要求,完成销售数据的统计和初步分析。
协助部门经理处理其他行政和支持性工作。
岗位职责
Assist the sales team in daily administrative tasks, including preparing sales reports, managing client databases, and organizing sales documents.
Handle customer inquiries via phone, email, and in-person, providing prompt and professional responses and escalating complex issues to the sales representatives.
Coordinate and schedule sales meetings, appointments, and travel arrangements for the sales team.
Maintain and update customer records in the CRM system, ensuring accuracy and completeness of information.
Support the sales team in preparing proposals, presentations, and marketing materials.
Process sales orders, track shipments, and liaise with the logistics department to ensure timely delivery of products.
Assist in organizing and participating in sales events, trade shows, and promotional activities.