全职 Customer Service (Healthcare) 工作, 薪水 up to MYR 3,000, Infinite Chiropractic Selangor 公司招聘中 - Ricebowl

Achieve at least SPM education.

Mandarin & English Speaker is a plus

Fresh graduates are welcome to apply.

Required skills: Customer Service, Team Management, Microsoft Office, Administrative Management, Communication

Strong listening skills and a customer-oriented approach, with patience in resolving inquiries.

Responsible and able to collaborate closely with the team to enhance customer experience.

Efficient in managing appointments, maintaining records, and handling multiple tasks.

Familiar with Microsoft Office and Google Docs

Able to work on Saturday and Sunday

Customer Communication & Support: Handle inquiries via phone, WhatsApp, and other channels, providing professional service and advice.

Appointment Management: Assist customers with scheduling or rescheduling chiropractic appointments to ensure smooth operations.

Reception & Guidance: Greet and assist patients at the front desk, ensuring a welcoming service experience.

Record-Keeping & Follow-Ups: Maintain accurate customer records and follow up on patient needs as necessary.

Handling Customer Feedback: Listen to and collect patient feedback, relaying IT to the team for service improvements.

Basic Administrative Tasks: Assist with documentation and other office support duties.